Books
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4 results
The Ten Faces of Innovation by Tom Kelley, Jonathan Littman — business, innovation, design, creativity, teams, leadership, customer experience
Oversubscribed: How to Get People Lining Up to Do Business with You by Daniel Priestley — business, marketing, sales, entrepreneurship, customer experience, growth, strategy
Competing Against Luck: The Story of Innovation and Customer Choice by Clayton M. Christensen, Taddy Hall, Karen Dillon, David S. Duncan — business, innovation, customer experience, product development, marketing, strategy
Applied Empathy: The New Language of Leadership by Michael Ventura — business, leadership, empathy, communication, culture, design thinking, innovation, customer experience, social impact